Igwe Ifeanyichukwu Uzoma

Multi-faceted Operations & Facilities Management Professional

About

Results-driven and highly versatile professional with over 15 years of progressive experience in operations management, facilities maintenance, technical support, and sales. Proven ability to optimize operational efficiency, reduce costs, and enhance customer satisfaction through strategic planning and hands-on execution. Passionate about building customer-centric solutions, fostering brand loyalty, and maximizing profitability for forward-thinking organizations.

Work Experience

Sales Associate & Real Estate Consultant

Self-Employed

Dec 2025 - Present

Currently leveraging extensive operational and customer service background to drive sales and provide expert real estate consultation.

  • Cultivating client relationships and facilitating property transactions from inquiry to closing.
  • Providing comprehensive real estate advice, market insights, and property valuation to prospective buyers and sellers.

Kitchen Supervisor

Starexx Luxury Apartment

Dec 2025 - Present

Supervised and coordinated all aspects of kitchen operations, from food preparation to inventory management, ensuring efficiency and quality.

  • Coordinated and supervised food preparation, kitchen, pantry, and storeroom activities, ensuring adherence to quality and hygiene standards.
  • Managed personnel scheduling and training to optimize team performance and service delivery.
  • Oversaw purchases and requisitions of foodstuffs and kitchen supplies, maintaining optimal inventory levels.
  • Planned and participated in menu development, food preparation, and portioning, effectively utilizing food surpluses and leftovers to minimize waste.

Technical Support Officer

Gizmotech Ltd

Dec 2025 - Present

Provided comprehensive technical support and maintenance for critical office equipment, ensuring operational continuity and efficiency.

  • Maintained, repaired, and recommended replacements for a range of assets, including sorting and FX machines.
  • Managed asset delivery and deployment, ensuring timely and secure transportation.
  • Consistently reduced customer waiting time for faulty machine requests by 70%, significantly improving service efficiency and customer satisfaction.
  • Ensured high quality, safety, efficiency, and profitability in all technical support operations.

Branch Facility Officer

Guaranty Trust Bank

Dec 2025 - Present

Oversaw and coordinated comprehensive facility maintenance, repair, and systems management for the bank building, ensuring uninterrupted operations.

  • Managed the maintenance and repair of critical facility assets, including power generators, diesel tanks, panel rooms, server rooms, lighting, ACs, water systems, and distribution boxes.
  • Oversaw the upkeep of building infrastructure such as floors, doors, windows, walls, and plumbing systems.
  • Maintained and repaired office equipment including note-counting machines, FX machines, time machines, sorting machines, printers, photocopiers, power inverters, and UPS systems.
  • Consistently maintained zero downtime for bank assets, ensuring continuous operational readiness and business continuity.
  • Compiled and maintained accurate operational data, forms, logs, and reports for informed decision-making and compliance.

Technical Assistant, Transport Department

Federal High Court Ikoyi-Lagos

Dec 2025 - Present

Managed the maintenance and logistics of official vehicles, ensuring reliable transportation and efficient material movement.

  • Maintained all official vehicles, consistently ensuring 80% remained in good working condition.
  • Recommended vehicles for repair and replacement, optimizing fleet performance and longevity.
  • Achieved a 70% reduction in costs associated with external vehicle repairs, optimizing budget utilization.
  • Coordinated the transportation of materials into and out of the organization, ensuring timely and secure logistics.

Education

Accounting

LAGOS STATE UNIVERSITY

Mechatronics

MERCEDES-BENZ ANAMMCO TRAINING CENTRE

Credit 2.3

Mechanical Craft Practice

GOVERNMENT TECHNICAL COLLEGE

Certificates

Advanced NABTEB Automobile Engineering

NABTEB

Internet and Computer Core Certification

New Horizons

COMPTIA A+ Certification

New Horizons

Languages

English (Fluent)

Skills

Operations Management

  • Process Optimization
  • Operational Efficiency
  • Strategic Planning

Facilities Management

  • Preventive Maintenance
  • Building Systems
  • Asset Management
  • Vendor Management

Technical Support

  • Troubleshooting
  • Equipment Repair
  • System Diagnostics
  • Customer Support

Logistics & Transportation

  • Fleet Management
  • Material Movement
  • Supply Chain Coordination

Cost Reduction

  • Budget Optimization
  • Efficiency Improvement
  • Resource Management

Customer Service

  • Client Relations
  • Problem Resolution
  • Satisfaction Enhancement

Team Leadership

  • Supervision
  • Coordination
  • Training

Business Development

  • Market Share Growth
  • Brand Loyalty
  • Profit Maximization

Real Estate Consultation

  • Property Sales
  • Market Analysis
  • Client Advisory

Automotive Maintenance

  • Vehicle Diagnostics
  • Repair
  • Fleet Maintenance

Mechatronics

  • Mechanical Systems
  • Electrical Systems
  • Automation

Computer Proficiency

  • Microsoft Office Suite
  • Internet Navigation
  • Hardware Troubleshooting

References

Mrs. Ify Omotoso

Assistant General Manager, Gizmotech Ltd. Tel: 08172174439.

Chief Ifeanyi Anyaogu

MD/CEO Starexx Luxury Apartment Ltd. Tel: 08038110081.

Mr. Chukwunonso Uzoma Igwe

Cellars Specialist, Nigerian Breweries Plc. Tel: 07037536552.